Overview
Regulation
The group operates through several entities: Easy Forex Trading Ltd under CySEC in Cyprus, Easymarkets Pty Ltd under ASIC in Australia, EF Worldwide Ltd under the BVI FSC and the FSA of Seychelles, and EF Worldwide (PTY) Ltd under the FSCA in South Africa. Clients from Chile are served by EF Worldwide Ltd under licence BVI FSC SIBA/L/20/1135, as stated in the client agreement. The BVI entity has no investor compensation scheme, so complaints from a Chilean client run through the broker's internal complaints procedure and then the British Virgin Islands Financial Services Commission.
Platforms and instruments
The proprietary easyMarkets platform (web and app) runs on fixed spreads with charts powered by TradingView, while MetaTrader 4 and MetaTrader 5 use floating spreads. Copy trading is not offered. The broker lists more than 275 instruments across forex, indices, commodities, shares and cryptocurrencies.
Account types
- easyMarkets: web, app and TradingView; fixed spreads, EUR/USD from 0.6 pips, no commission, minimum deposit $25, leverage to 1:400
- Standard: MetaTrader 4 and 5; floating spreads, EUR/USD from 1.2 pips, no commission, minimum deposit $25, leverage to 1:2000
- VIP: MetaTrader 4 and 5; floating spreads, EUR/USD from 0.6 pips, no commission, minimum deposit $2,500, leverage to 1:2000
No account charges a commission; pricing is spread-only and there are no account fees. The minimum trade size is 0.01 lots. Maximum leverage depends on the platform and the instrument: up to 1:400 on the easyMarkets platform and up to 1:2000 on MetaTrader, where the 1:2000 tier applies to major forex pairs. Leverage is set at the account level and is changed by contacting the account manager rather than from the platform itself. Accounts can be opened in 18 currencies, including US dollars and euros.
Payments for clients from Chile
easyMarkets charges no fee on deposits. Card, Google Pay, Neteller and Skrill deposits are processed instantly; local online banking, bank wire and SticPay take up to one business day, and crypto up to three hours. Google Pay is available for deposits only.
Withdrawals
Withdrawals are processed within two business days (up to 48 hours) after KYC verification and follow a return-to-source policy: funds are returned to the method used to deposit, or, where that is not possible, to another method the client has used before. A 10% fee applies to any withdrawal of $500 or more that does not meet the minimum trading volume, where each $500 withdrawn requires $200,000 of turnover. If the account base currency differs from the card currency, a conversion charge may apply.
Localisation and support
The website and educational materials are available in Spanish. Support runs 24/5 by phone and live chat with a personal account manager. A Chilean phone line is published (+56 800 914 750) and email support is at [email protected].
Bonus
A first-deposit bonus of 20% is offered on deposits from $100 to $10,000, with a minimum credit of $20 and a maximum of $2,000. The bonus is trading credit that cannot be withdrawn and is debited if no trades are placed within 30 days; it cannot be used on the 1:2000 forex leverage tier on MetaTrader.
Public sources
TradingView: 4.9 out of 5 across about 4,700 reviews. Trustpilot: 4.1 out of 5 across 1,839 reviews. No regulatory fines against easyMarkets have been recorded.
Pros and cons
- Negative balance protection
- TradingView platform
- MT4 and MT5 platforms
- 10% fee on withdrawals without trading volume
- Leverage changes only via account manager
Account types
Accounts available to clients from Chile.
Spread shown for EUR/USD. Commission is round turn per lot.
Payment methods
Available deposit and withdrawal methods for clients from CL.
Regulation & Licenses
Australian Securities and Investments Commission is the Australian corporate and financial regulator. It licenses brokers under the Australian Financial Services License (AFSL).
Compensation Scheme of Last Resort (CSLR), operational since April 2024, pays up to AUD 150,000 per claim if a firm fails to satisfy an AFCA determination due to insolvency.
Cyprus Securities and Exchange Commission is the Cyprus financial regulator and an ESMA member. It licenses and supervises investment firms within the EU jurisdiction.
Investor Compensation Fund (ICF) covers up to 90% of covered client claims, capped at €20,000 per client, if a CIF firm becomes insolvent. Apply via the online form on cysec.gov.cy or by post: ICF, 19 Diagorou Str., 1097 Nicosia.
Financial Sector Conduct Authority is the South African market conduct regulator, founded in 2018 as the successor to the FSB. It licenses forex brokers as Financial Services Providers (FSPs) under the FAIS Act.
No investor compensation fund for forex broker clients. Protection relies on FAIS licensing requirements and mandatory segregation of client funds.
British Virgin Islands Financial Services Commission is the BVI financial services regulator, founded in 2001. It licenses offshore forex brokers, investment firms and trusts.
No investor compensation fund. Segregation of client funds at a licensed broker is a mandatory licensing requirement.
In writing to [email protected]. For commercial disputes, an alternative is the BVI International Arbitration Centre: [email protected].
Financial Services Authority of Seychelles is the non-bank financial services regulator of Seychelles, founded in 2013. It licenses forex brokers under the Securities Dealer category.
No investor compensation fund. Segregation of client funds is a licensing requirement, but there is no state-backed reimbursement if a broker becomes insolvent.