Eightcap

Regulation

Clients from Chile are served by Eightcap International Ltd (registration number 8427413-1) under licence FSA Seychelles SD100. The client agreement is governed by the law of Seychelles and gives exclusive jurisdiction to Seychelles courts; complaints run through the broker's internal complaints procedure and then the Financial Services Authority of Seychelles. Client money is held in segregated bank accounts, and the agreement states that segregation on its own does not protect against loss and that client funds may be pooled with those of other clients.

Platforms and instruments

Conditions depend on the platform: the Raw account is available on MetaTrader 4, MetaTrader 5 and TradeLocker, while TradingView offers the Standard account only. The instrument list covers forex, indices, gold, silver, oil, shares, ETFs and cryptocurrencies, more than 800 CFDs in total.

Account types

• Standard: spreads from 1.0 pip, no commission, minimum deposit $100
• Raw: spreads from 0.0 pips, commission of $7 per lot round turn on a USD account ($3.50 per side), minimum deposit $100

The minimum trade size on both accounts is 0.01 lots and the maximum position is 40 lots on the major currency pairs, with a margin call at 80% and a stop-out at 50%. Maximum leverage is 1:500 on forex and gold, 1:100 on silver and 1:20 on Bitcoin. The selectable ladder starts at 1:10 on MetaTrader 4 and MetaTrader 5 and at 1:30 on TradingView and TradeLocker; leverage is changed by the client in the client portal.

Negative balance protection applies: under the client agreement, if the account goes negative, the broker waives the deficit and returns the balance to zero. Accounts can be opened in AUD, CAD, EUR, GBP, NZD, SGD and USD; there is no Chilean peso (CLP) account.

An account with no client-initiated activity for 12 months is treated as inactive: the balance moves to a holding account, access to the platform is suspended and a fee of 10 units of the account currency ($10 on a USD account) is charged monthly. A balance below 20 units may be absorbed without notice, as may money left in the holding account for 12 months, with a five-year window to claim it back.

Payments for clients from Chile

Eightcap charges no internal fees on deposits or withdrawals. Card, PayPal, e-wallet and crypto deposits are processed instantly, while bank transfers take 1-5 business days. Deposit amounts run from $100 to $50,000 for cards, Skrill, Neteller and crypto, and from $100 to $10,000 for PayPal. The account is held in US dollars or another base currency from the list above, so deposits made in pesos are converted at the payment provider's rate.

Withdrawals

Every withdrawal request goes through a review by the finance team that takes 1-2 business days. After that, cards take 2-5 business days, bank transfers 1-5 business days, Skrill and Neteller about one business day, and crypto is processed instantly. Withdrawals follow a return-to-source policy: funds go back through the method used for the deposit, with the card taking priority where several methods were used, and can only be sent to an account in the client's own name. The minimum is $50 for bank transfers, Skrill, Neteller and crypto; card and PayPal withdrawals have no published limit.

Localisation and support

The website and educational materials are available in Spanish. Support runs 24/5 in several languages including Spanish, through live chat and email at [email protected]; no dedicated Chilean phone line is published.

Public sources

TradingView: 4.4 out of 5 across 7,800 reviews. Trustpilot: 4.1 out of 5 across 3,819 reviews. No regulatory fines against Eightcap have been recorded. The FCA has issued a clone-firm warning about Eightcap VIP (eightcap.vip), an unauthorised website impersonating the regulated broker; the official site is eightcap.com.