Eightcap

Regulation

Clients from Mexico are served by Eightcap Global Limited under licence SCB Bahamas SIA-F220. Mexico has no dedicated retail-CFD regulator: CNBV oversees banks and securities markets but does not cover retail CFDs, and CONDUSEF only handles complaints against entities licensed in Mexico. The Bahamas entity has no investor compensation scheme, so escalation for a Mexican client runs through the broker's internal procedure and then the Securities Commission of The Bahamas.

Platforms and instruments

The broker lists more than 800 CFD instruments across forex, indices, commodities, shares, ETFs and cryptocurrencies. Trading conditions vary by platform, so the available account type and leverage depend on the platform chosen.

Account types

• Standard: spreads from 1.0 pip, no commission, minimum deposit $100
• Raw: spreads from 0.0 pips, commission of $7 per lot round turn on a USD account ($3.50 per side), minimum deposit $100

The Raw account is available on MetaTrader 4, MetaTrader 5 and TradeLocker; TradingView offers the Standard account only. The minimum trade size is 0.01 lots on both accounts, with a margin call at 80% and stop-out at 50%.

Maximum leverage on the Bahamas entity is 1:500. The selectable leverage ladder starts at 1:10 on MetaTrader 4 and MetaTrader 5, and at 1:30 on TradingView and TradeLocker.

Negative balance protection is discretionary under the Eightcap Global Limited client agreement: the broker waives the deficit and returns the balance to zero at its own discretion or where the law requires it, so a negative balance stays the client's obligation. Accounts can be opened in AUD, CAD, EUR, GBP, NZD, SGD and USD; there is no Mexican peso (MXN) account.

An account with no client-initiated activity for 12 months is treated as inactive: the balance moves to a holding account, access to the platform is suspended and a fee of 10 units of the account currency ($10 on a USD account) is charged monthly. A balance below 20 units may be absorbed without notice, and money left in the holding account for 12 months may be absorbed as well, with a five-year window to claim it back.

Payments for clients from Mexico

Eightcap charges no internal fees on deposits or withdrawals. Card, e-wallet and crypto deposits are processed instantly, while bank transfers take 1-5 business days. On withdrawals, cards take 2-5 business days, e-wallets about 1 business day and crypto is processed instantly. Withdrawals follow a return-to-source policy and can only be sent to an account in the client's own name. Accounts are held in US dollars or another base currency from the list above, so deposits made in pesos are converted at the payment provider's rate. The full set of methods and limits appears in the client area after opening a live account.

Localisation and support

The website and educational materials are available in Spanish. Support runs 24/5 in several languages including Spanish, through live chat and email at [email protected]; no dedicated Mexican phone line is published.

Public sources

TradingView: 4.4 out of 5 across 7,800 reviews. Trustpilot: 4.1 out of 5 across 3,819 reviews. No regulatory fines against Eightcap have been recorded. The FCA has issued a clone-firm warning about Eightcap VIP (eightcap.vip), an unauthorised website impersonating the regulated broker; the official site is eightcap.com.