Pepperstone

Regulation

Clients from Mexico are served by Pepperstone Markets Limited under licence SCB Bahamas SIA-F217, with client money held in segregated bank accounts and negative balance protection for retail clients. Mexico has no dedicated retail-CFD regulator: CNBV oversees banks and securities markets but does not cover retail CFDs, and CONDUSEF only handles complaints against entities licensed in Mexico. The Bahamas entity has no investor compensation scheme, so escalation for a Mexican client runs through the broker's internal procedure and then the Securities Commission of The Bahamas.

Platforms and instruments

The broker lists more than 1,350 CFD instruments across forex, indices, commodities, shares, ETFs and cryptocurrencies. Pepperstone Copy Trading lets clients follow and copy other traders.

Account types

• Standard: no commission, EUR/USD from 1.0 pip, with a 1 pip markup built into the spread
• Razor: raw spreads from 0.0 pips, commission on MT4 and MT5 of $3.50 per lot per side ($7 round turn) on a USD account, $6 round turn on cTrader and $7 round turn on TradingView
• Managed Account: managed by a third party on the client's behalf

Leverage on the Bahamas entity:

Clients can change their own leverage in the secure client area. On MT4 and MT5 the new setting applies to forex pairs and gold, while indices, shares and crypto keep their default leverage; on cTrader and TradingView it applies to all instruments.

The minimum deposit is $10.

Payments for clients from Mexico

Accounts can be opened in USD, EUR and other major currencies; there is no Mexican peso (MXN) account. The minimum deposit is $10 by card or e-wallet, with no minimum for bank transfer. For clients in Mexico the bank transfer option is SPEI, the domestic Mexican interbank system, so it does not carry the correspondent-bank fee of an international wire. Pepperstone charges no fees on deposits or withdrawals, though third-party card or bank fees may apply. Card and e-wallet deposits are credited immediately, while a SPEI transfer usually clears within one to two business days. Withdrawals follow a return-to-source policy and can only be sent to an account in the client's own name. The full set of methods and limits appears in the client area after opening a live account.

Localisation and support

The website is available in Spanish alongside several other languages. Support is provided by email at [email protected] and live chat; the published phone line is an Australian number (+61 3 9020 0155), and there is no dedicated Mexican line.

Additional programs

The Active Trader program returns a rebate from $1 to $3 per forex lot and reduces spreads by 10% to 30% on indices and commodities, scaled by monthly trading volume. Pepperstone Copy Trading is available for following other traders.

Public sources

TradingView: 4.6 out of 5 across 34,500 reviews. Trustpilot: 4.3 out of 5 across 3,434 reviews (June 2026). In November 2023 ASIC named Pepperstone among CFD providers that had allowed some retail clients to exceed the leverage limits of its 2020 product intervention order after a technical error; Pepperstone self-reported the issue and ran a remediation program for the affected clients. In May 2020 the Brazilian regulator CVM ordered Pepperstone to stop offering services to residents of Brazil without local authorisation.